“Employees used to save information in lots of different file directories. It was difficult to locate information, because it was not structured or made accessible, and it relied on the individual user instead of a system.” - Shkoza Banjska Kabashi, Director of System and File Management at Entra Eiendom.
The everyday business of a property management company involves handling large amounts of information and documents connected to each property they manage. This can be made almost impossible by a fragmented infrastructure and varying points of contact for rental agreements, quality and maintenance documents, email correspondence, purchasing documents, meeting papers and other information connected to tenants and vendors.
Business 360° connects all relevant information to the individual property and helps the business save time, ensuring clients and vendors get the best service possible through a clear overview and structure. The information is independent from the user, so each employee with access can easily search and view the history, revisions and latest version of all information connected to the property. This means everything is easy and secure for everyone.
Business 360° allows your business:
Connect all information for each property
Business 360° is built on a unique object model, which is the basis for its logical information structure, user experience and flexibility. This object model is also what distinguishes 360 from the competition and from CRM applications. Business 360° allows all documents to be connected to the property, client, project, activity and cases to which the information is relevant. The user is given direct access to any related information, regardless of the search field they use. In other words, the user achieves a 360° perspective of the information.
Efficient operations and maintenance for clients and suppliers
Business 360° allows the business to streamline collaboration and communication with clients and suppliers, as well as with colleagues. SharePoint enables you to share information and exchange documents in a group, without using email or other forms of transmission.
Many businesses face problems when important operational and maintenance documents are not made accessible to the rest of the organization, or are not filed in a clear structure upon completion of a project. This reduces internal knowledge sharing, as well as traceability and adherence to regulations.
Business 360° solves these problems by allowing you to easily create project and collaboration rooms with standardized functions for file management, including from a file library in the supplier room in 360°.
Achieve secure contract management
With the module for Contract Management in 360°, management of the business’ contracts becomes simple, as all tenant agreements and contracts can be found in one place. Changes and follow-ups are made during the contract period. With 360° Contract Management, the business gets:
- Overview of all agreements and correspondence relating to a specific property
- A shared place for saving all types of contract in a familiar interface
- Monitoring of all deadlines and automatic reminders when the contract period is coming to an end
- Access to the correct version of the contract
- Controlled access ensuring confidential information can be concealed if necessary
- Access to and simple use of common contract templates for different types of agreements
- Process for approval of contracts
- Overview of suppliers and clients involved in the contract, including the contacts’ job roles
- Logging and traceability of important events and correspondence through the contract period
- Quick and easy access to different contracts through excellent search options, adapted lists and a clear overview of on-going work
- Familiar interfaces such as Microsoft SharePoint, Outlook and Word.
Up-to-date contact information at all times
Business 360° is an open standardized application, which makes integration with other specialized applications straightforward. The master data register in 360° allows the business access to up-to-date contact, HR and vendor information at all times. This allows the business to reduce the number of interfaces by integrating Business 360º with other specialized and CRM systems – in addition to structuring information and connecting contacts, information and documents to each individual property.
Get mobile – work from different locations on your iPad
It is increasingly important for key employees who are out of the office a lot to have access to extensive remote options. Property management businesses can benefit hugely from placing all information in a central hub, at the same time as making it accessible locally. This means that you can avoid bottlenecks, save time finding information, make sure everyone always has access to the latest version of a document and, above all, provide a better service for all parties.