Member organizations

Organizations often struggle with the same information challenges. With a large number of members and the regular replacement of people in elected positions, it can be challenging to establish good processes for records management. Insight and control over documentation, correspondence, case management and other important activity and history is another common problem.

Member organizations can integrate Business 360° with member and customer systems in a shared system to handle members, services and communications and associated contacts and documents. This provides a good overview of history and deadlines for renegotiation or renewal of membership agreements. The organization can handle member inquiries directly from received emails, update contracts and agreements and document the changes.

There is support for documenting formal meeting activities and decisions, and simple marking of references that act as a governing for subsequent cases.

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